Community Insights on disabled residents and the Covid vaccine in North East London

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Summary of report content

Healthwatch Tower Hamlets, Barking and Dagenham, City of London, Havering, Hackney, Newham, Redbridge and Waltham Forest undertook research on disabled people's attitudes to and concerns about the Covid-19 vaccine.  They spoke to 286 people.

Nearly two thirds rarely or never left their homes because of shielding or disability, nearly two in five had personal care needs and nearly a quarter were digitally excluded.

For most people, television and the internet were the main source of information about Covid-19.  Respondents felt well informed about mask wearing and social distancing, but poorly informed about changes to social care services.  Some felt the information too complicated, confusing or difficult to read.

Most people were willing to be vaccinated against Covid-19.  They wanted communication about the vaccine to be simple, use infographics and come in a variety of formats.  They had a number of suggestions as to how to make vaccination locations accessible.

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General details

Report title 
Community Insights on disabled residents and the Covid vaccine in North East London
Local Healthwatch 
Healthwatch Barking And Dagenham
Healthwatch City of London
Healthwatch Hackney
Healthwatch Havering
Healthwatch Newham
Healthwatch Redbridge
Healthwatch Tower Hamlets
Healthwatch Waltham Forest
Date of publication 
Tuesday, 16 March, 2021
Key themes 
Cleanliness hygiene and infection control
Communication between staff and patients
Health inequalities
Health protection
Information providing

Methodology and approach

Was the work undertaken at the request of another organisation? 
Primary research method used 
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Primary care services 
Diagnostic and/or screening service - single handed sessional providers
GP practice

Details of people who shared their views

Number of people who shared their views 
Age group 
All people 18 and over
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Not known
What was the main sentiment of the people who shared their views? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.