Community Hospital Beds, Stroke on Trent

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Summary of report content

In March 2017, Healthwatch Stoke-on-Trent produced a report looking into the public view of the potential closure of community hospital beds. The report presented the views of 106 people who responded to a survey. Healthwatch Stoke-on-Trent communicated the concerns of the public about the proposed changes and offered the opportunity for the local Clinical Commissioning Groups (CCGs) to address them. The report stated that many of the respondents did not disagree with plans to move care closer to home and recognised that there is a case for change but were concerned about the timing of and capacity to deliver. There is extensive commentary on the feedback within the report and also a section of provider responses. However, the following highlights some of the key themes raised by the public: • People expressed concerns about the ability of the present system to cope, before these changes are put in place. • There was also concern about capacity, specifically in rural areas where people may be more isolated. • The most comments received were about the potential impact on quality of care. • A lack of 24-hour care has been pointed out by respondents. This is seen to impact upon things such as continence care. • Respondents raised questions about accountability, such as who would be responsible for the coordination of care. Responses from commissioners were given to 18 questions raised within the report and can be seen from page 13 onwards.

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General details

Report title 
Community Hospital Beds, Stroke on Trent
Local Healthwatch 
Healthwatch Stoke-on-Trent
Date of publication 
Friday, 3 March, 2017
Date evidence capture began 
Friday, 3 March, 2017
Date evidence capture finished 
Friday, 3 March, 2017
Type of report 
Public opinion
Key themes 
Continuity of care
Quality of care
Quality of staffing
Service delivery organisation and staffing
Staff levels
Other information of note about this report 
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
What type of organisation requested the work 
Primary research method used 
How was the information collected? 
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Secondary care services 
Acute services with overnight beds
Care of the elderly
End of life care
Accident & emergency
Social care services 
Home care / domiciliary care
Nursing care home
Residential care home
Community services 
Community healthcare and nursing services
Urgent and emergency care services 
Accident & emergency

Details about conditions and diseases

Types of long term conditions 
Another long-term condition
What type of pregnancy or maternity themes are included in the report 

Details of people who shared their views

Number of people who shared their views 
Age group 
Not known
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Types of health and care professionals engaged 
All care professionals
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 
Not known

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Yes action has been taken or promised
Is there evidence of impact external to the report? 
Not known

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.