Community adult mental health services service review

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Summary of report content

This report was written by Healthwatch Blackpool and is a service evaluation of mental health services in the area. A total of 17 people were engaged with through a survey. Overall people were positive about their interractions with the services. There are some areas for improvement identified. A set of recommendations were made. No response has been attached from the provider.

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General details

Report title 
Community adult mental health services service review
Local Healthwatch 
Healthwatch Blackpool
Date of publication 
Thursday, 1 December, 2016
Type of report 
Service evaluation
Key themes 
Access
Quality of care
Quality of staffing
Quality of treatment
Healthwatch reference number 
Rep-5621

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
Primary research method used 
Observation
Survey
How was the information collected? 
Visit to provider

Details of health and care services included in the report

Mental health services 
Depression and anxiety service
Mental health recovery service

Details about conditions and diseases

Types of long term conditions 
Mental health condition

Details of people who shared their views

Number of people who shared their views 
17
Age group 
All people 18 and over
Gender 
All
Ethnicity 
White
Specific ethnicity if known 
English/Welsh/Scottish/Northern Irish/British
Sexual orientation 
Not known
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
No
Does the information include staff's views? 
No
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Positive

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
No
Is there evidence of impact external to the report? 
No

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.