Citizens Focus Panel: Palliative and End-of-Life Care

Download (PDF 508KB)

Summary of report content

Healthwatch Cheshire and members of the Strategic Collaborative Cheshire (SCC) created a short, online survey to find out what people understand about palliative and end of life care and their attitudes to discussing death and dying. The survey was shared with 91 people during May 2021 and this report provides a snapshot of the key findings from the 40 responses that were received in this period.

  • 55% of people stated that they had some knowledge of palliative care
  • Respondents associated the term “palliative care” with finality, end-of-life, and terminal illness, and “end-of-life care” with comfort, pain relief, and preparation.
  • The majority of respondents’ knowledge of palliative and end-of life care came from general knowledge, or a member of their family having received end-of-life care.
  • 80% of respondents did not think that the community discussed death and dying enough.

The findings of this research will be using by the SCC to inform the development of a long-term communications and engagement plan around palliative and end-of-life care.

Would you like to look at:

General details

Report title 
Citizens Focus Panel: Palliative and End-of-Life Care
Local Healthwatch 
Healthwatch Cheshire West and Chester
Date of publication 
Thursday, 22 July, 2021
Date evidence capture began 
Saturday, 1 May, 2021
Date evidence capture finished 
Monday, 31 May, 2021
Key themes 
Communication between staff and patients
Information providing
Quality of care

Methodology and approach

If this work has been done in partnership, who is the partner? 
Strategic Collaborative Cheshire (SCC)
Primary research method used 

Details of health and care services included in the report

Secondary care services 
End of life care

Details of people who shared their views

Number of people who shared their views 
Does the information include public's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.