Children and Adolescent Mental Health Services in Kent

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Summary of report content

Sussex Partnership NHS Foundation Trust, Ashford, Canterbury, Dartford, Gravesham and Swanley, South Kent Coast, Swale, Thanet and West Kent Clinical Commissioning Groups commissioned this report. The report was written by Healthwatch Kent. The research was carried out in January of 2016. The Report was centred around Children and Adolescent Mental Health Services in Kent. A total of 309 people contributed to this report. There were six recommendations made around the following topics: Autistic Spectrum Disorder (ASD) Waiting times for initial assessment appointments Unclear referral process and criteria for specialist CAMHS services Follow up appointments Poor communication Relationships with Staff Keeping young people safe Lack of information about alternative support services Eating disorders Transition to adult services The commissioners mentioned above responded to the report and the response is included within the report.

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General details

Report title 
Children and Adolescent Mental Health Services in Kent
Local Healthwatch 
Healthwatch Kent
Date of publication 
Saturday, 1 October, 2016
Date evidence capture began 
Monday, 4 January, 2016
Date evidence capture finished 
Friday, 29 January, 2016
Type of report 
Report
Patient experience
Key themes 
Communication between staff and patients
Continuity of care
Diagnosis
Information providing
Integration of services
Quality of care
Quality of treatment
Referrals
Service delivery organisation and staffing
Waiting times and lists for treatment
Healthwatch reference number 
Rep-1006

Methodology and approach

Was the work undertaken at the request of another organisation? 
Yes
What type of organisation requested the work 
CCG
Primary research method used 
Survey
How was the information collected? 
Survey

Details of health and care services included in the report

Mental health services 
Child and adolescent mental health services (CAMHS)
Community services 
Community based services for people with mental health needs

Details about conditions and diseases

Types of disabilities 
Mental health
Types of long term conditions 
Mental health condition

Details of people who shared their views

Number of people who shared their views 
309
Age group 
All
Gender 
All
Ethnicity 
All
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
Yes
Does the information include staff's views? 
Yes
Types of health and care professionals engaged 
All care professionals
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Mixed

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
Yes action has been taken or promised
What type of impact was determined? 
Implied Impact

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.