Caring During Covid -19 - Carers Experiences in Sandwell

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Summary of report content

Healthwatch Sandwell undertook a focus group with carers on 30 September 2020 to find out how the Covid-19 pandemic had affected them in their role as carers.  Nine people took part.

Carers felt that although they and their loved ones were protected by staying at home, they felt isolated from support. They were worried about accessing health care for themselves for fear of catching Covid-19 and passing it on to those they cared for. They felt their own mental health was affected by the pandemic.  They experienced financial impacts as some were furloughed or made redundant.

All support was withdrawn at the beginning of March 2020.  Some support was provided remotely, but this was limited to emotional support.  Being out in nature was seen as a good coping mechanism.

People wanted day centres to be reopened, better information about the future of services, a return to normality, including time for them.

The report includes 6 recommendations to allieviate the problems outlined in the report.

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General details

Report title 
Caring During Covid -19 - Carers Experiences in Sandwell
Local Healthwatch 
Healthwatch Sandwell
Date of publication 
Friday, 30 April, 2021
Date evidence capture began 
Wednesday, 30 September, 2020
Date evidence capture finished 
Wednesday, 30 September, 2020
Key themes 
Cleanliness hygiene and infection control
Digitalisation of services
Health inequalities
Holistic support
Lifestyle and wellbeing
Quality of care
Service closure
Service delivery organisation and staffing

Methodology and approach

Was the work undertaken at the request of another organisation? 
Primary research method used 
Focus group
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Social care services 
Adult social care
Day care (social care services)
Home care / domiciliary care

Details of people who shared their views

Number of people who shared their views 
Age group 
Not known
Not known
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
Not known

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.