Caring with Carers course LCCG innovation fund report, Lambeth

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Summary of report content

Innovation Fund report prepared for NHS Lambeth Clinical Commissioning Group (CCG) Management Team October 2017. Guy’s and St Thomas’ NHS Foundation Trust (GSTT) ran a free half-day training course for unpaid carers. The course was adapted from an existing hospital-based initiative designed by the Trust to help carers of elderly family members with dementia prepare for their return home after a stay in hospital. The course included a self-care session and a choice of two 45-minute skills stations from the following four options: self-care and communication, personal care, moving and handling, and practical solutions for everyday life. The course was facilitated by GSTT professionals including a district nurse and occupational therapist and aimed at carers of adults with several long-term conditions and/or at risk of a fall, registered at a GP practice within the SE locality and using hospital services. Ten people attended the course with hours spent caring ranged from 12 to 35+ hours a week, most describing it as a full-time occupation. Findings: • Feedback on the course was largely very positive, with attendees describing the session as relaxed, friendly and professional • Highlights included the opportunity to meet other carers and share insights • positive feedback on what they were already doing well and to learn new techniques or to update their skills • Not enough time to explore the nitty gritty daily routines • The facilitators seemed unfamiliar with conditions such as learning disabilities and people with very limited mobility • Identification of a range of topics which were missing such as how to recognise symptom progression, first aid, injection technique, handling challenging behaviour and skin care Outcomes: • More tailored advice and support to reflect the particular conditions and needs of their loved ones • Self-care aspects seemed to have had particular impact equipping attendees with techniques which they were able to use and sustain, to not only maintain but improve their own wellbeing • GSTT has widened the eligibility to any carers of Lambeth and Southwark residents meeting the same criteria of this test project • The Trust is also establishing a new Carers Hub for the thousands of un-networked carers using its hospital services.

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General details

Report title 
Caring with Carers course LCCG innovation fund report, Lambeth
Local Healthwatch 
Healthwatch Lambeth
Date of publication 
Tuesday, 10 October, 2017
Date evidence capture began 
Monday, 10 April, 2017
Date evidence capture finished 
Monday, 10 April, 2017
Type of report 
Report
Key themes 
Cleanliness hygiene and infection control
Food and nutrition
Health and safety
Holistic support
Support
Other information of note about this report 
Good Practice
Carers
Young Carers
Healthwatch reference number 
Rep-6588

Methodology and approach

Was the work undertaken at the request of another organisation? 
Yes
What type of organisation requested the work 
Other (please specify)
If this work has been done in partnership, who is the partner? 
Guys and St Thomas NHS Foundation Trust
Primary research method used 
Engagement event
Observation
Unstructured Interview
How was the information collected? 
Visit to provider

Details of health and care services included in the report

Secondary care services 
Care of the elderly
Dementia
Social care services 
Assisted living

Details about conditions and diseases

Conditions or diseases 
Skin conditions
Types of disabilities 
Memory
Mental health
Mobility
Social / behavioural
Long term condition
Types of long term conditions 
Alzheimer’s disease or dementia
What type of pregnancy or maternity themes are included in the report 
N/A

Details of people who shared their views

Number of people who shared their views 
10
Age group 
Not known
Gender 
Not known
Ethnicity 
Not known
Sexual orientation 
Not known
Does the information include public's views? 
No
Does the information include carer's, friend's or relative's views? 
Yes
Does the information include staff's views? 
Not known
Does the information include other people's views? 
Not known
What was the main sentiment of the people who shared their views? 
Positive

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
Not known
Is there evidence of impact in the report? 
Yes
Is there evidence of impact external to the report? 
Yes
What type of impact was determined? 
Implied Impact

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.