Carers Report

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Summary of report content

Healthwatch Derbyshire spoke to 428 carers about their experiences to understand the quality of life for carers in Derbyshire. They found that most carers had reduced or changed quality of life because of their caring role; caring role had a negative impact on their health; being a carer was a 24/7 job and they had very little, or no time at all for themselves; they were often unable to maintain social contact mainly due to time, finances and unpredictability of the cared for; they were able to have open and honest conversations about their feelings, share experiences and advice.

Carers also found it difficult to find right information and support at the right time and had a small financial benefit to have a carer’s assessment. Carers wanted professionals to take the time to listen to them and offer support when it is needed. They provided feedback about their experiences with GPs, district nurses and social care services.

The report made several recommendations to the Derbyshire Carers Association and Derbyshire County Council and contains a response to each from the providers and the commissioners.

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General details

Report title 
Carers Report
Local Healthwatch 
Healthwatch Derbyshire
Date of publication 
Wednesday, 21 August, 2019
Date evidence capture began 
Monday, 3 June, 2019
Date evidence capture finished 
Friday, 28 June, 2019
Type of report 
Key themes 
Lifestyle and wellbeing
Other information of note about this report 
Young Carers
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
If this work has been done in partnership, who is the partner? 
Primary research method used 
Unstructured Interview
How was the information collected? 
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Social care services 
Respite care

Details of people who shared their views

Number of people who shared their views 
Age group 
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Types of health and care professionals engaged 
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Yes action has been taken or promised
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
What type of impact was determined? 
Implied Impact

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.