Summary of report content
Healthwatch Wandsworth was asked by NHS England to research the experiences of carers supporting people who are discharged since May 2021. They undertook 10 interviews with carers between 8th December and 22nd February 2022.
They found that:
- There needs to be a better way of identifying carers
- Co-ordinated and improved communication from the hospital to the carer was important
- Consistent information was needed about the care package and medication
- Carers weren’t always provided with the support they needed to care for the person coming out of hospital
- The importance of support from the GP
- Consideration of carer transport and hospital pharmacy delays
Would you like to look at:
Carer experience of hospital discharge
Date of publication
Monday, 20 June, 2022
Date evidence capture began
Wednesday, 8 December, 2021
Date evidence capture finished
Tuesday, 22 February, 2022
Communication between staff and patients
Food and nutrition
Quality of care
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
Other government body
Primary research method used
If an Enter and View methodology was applied, was the visit announced or unannounced?
Primary care services
Secondary care services
What type of pregnancy or maternity themes are included in the report
Number of people who shared their views
Asian / Asian British
Black/ African / Caribbean / Black British
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
What was the main sentiment of the people who shared their views?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?