Care or crisis? A study of people’s experiences of care before and after a mental health crisis

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General details

Report title 
Care or crisis? A study of people’s experiences of care before and after a mental health crisis
Local Healthwatch 
Healthwatch Sheffield
Date of publication 
Thursday, 1 December, 2016
Type of report 
Local analysis
Other
Healthwatch reference number 
hwrep-000733

Methodology and approach

Primary research method used 
Survey
How was the information collected? 
Research

Details of health and care services included in the report

Mental health services 
Community mental health team (CMHT)
Mental health crisis service
Mental health recovery service
Psychiatry / mental health (other services)

Details about conditions and diseases

Types of disabilities 
Mental health

Details of people who shared their views

Number of people who shared their views 
434

Outcomes and impact

Is there evidence of impact in the report? 
Not known

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.