Care for me at home

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Summary of report content

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General details

Report title 
Care for me at home
Local Healthwatch 
Healthwatch Bexley
Date of publication 
Monday, 12 January, 2015
Date evidence capture began 
Friday, 1 May, 2015
Date evidence capture finished 
Wednesday, 30 September, 2015
Type of report 
Report
Key themes 
Communication between staff and patients
Complaints procedure
Consent to care and treatment
Continuity of care
Discharge
Holistic support
Information providing
Lifestyle and wellbeing
Quality of care
Staff attitudes
Staff levels
Support
Other information of note about this report 
Meaningful Activities
Healthwatch reference number 
Rep-5422

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
Primary research method used 
Structured interview
How was the information collected? 
Consultation Responses

Details of health and care services included in the report

Social care services 
Adult social care
Home care / domiciliary care

Details about conditions and diseases

Types of disabilities 
Memory
Mental health
Mobility
Long term condition
Types of long term conditions 
Alzheimer’s disease or dementia
Heart disease
Learning disability

Details of people who shared their views

Number of people who shared their views 
26
Other population characteristics 
People with limited family or social networks
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
Yes
Does the information include staff's views? 
No
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Mixed

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
No

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.