Healthwatch Gloucestershire wanted to understand the impact of the pandemic on carers, both paid and unpaid. They held several focus groups, speaking to 26 carers in total.
Healthwatch asked a series of questions designed to understand how well carers and cared-for people were coping, the challenges they face, what has been helpful and the outcomes they experience.
They found that carers felt a sense of community and valued mutual support. The lack of health and care services has been challenging for unpaid carers.
Life online, including virtual appointments, has helped some people. Nevertheless, digital exclusion was keenly felt in places.
An over-reliance on the carer by loved ones and professionals, was a concern for some.
An appreciation of friendship, nature, and a slower pace of life has come to the fore.
Care during Covid-19: A carers perspective
Date of publication
Thursday, 17 September, 2020
Cleanliness hygiene and infection control
Communication between staff and patients
Digitalisation of services
Lifestyle and wellbeing
Other information of note about this report
Healthwatch reference number
Was the work undertaken at the request of another organisation?
Primary research method used
How was the information collected?
If an Enter and View methodology was applied, was the visit announced or unannounced?
Number of people who shared their views
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?