Can patients with a clinical need access emergency General Practice appointments in BirminghamDownload (PDF 1.88MB)
Summary of report contentThis report was written by Healthwatch Birmingham following feedback about access to emergency GP appointments. The report was published January, 2017. It is based on feedback provided to the Healthwatch feedback centre, comments gathered by engagement, as well as follow up conversations with GPs. A total of 66 people’s comments were captured. A further 72 GPs commented on feedback for the report. Overall people felt they should be seen more easily when describing their condition as urgent. The responses by GPs give detail as to what the challenges are to achieving this. While a set of recommendations is not made, the report comments were shared with GPs and their responses included.
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Can patients with a clinical need access emergency General Practice appointments in Birmingham
Date of publication
Friday, 13 January, 2017
Date evidence capture began
Friday, 1 July, 2016
Type of report
Healthwatch reference number
Was the work undertaken at the request of another organisation?
Primary research method used
How was the information collected?
Primary care services
Number of people who shared their views
All people 18 and over
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Yes action has been taken or promised
Is there evidence of impact in the report?
Is there evidence of impact external to the report?