Bridging the gap: Young people's mental health survey

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Summary of report content

The youth arm of Healthwatch Central West London, known as Young Healthwatch Westminster, created a mental health survey to capture how young people think about their mental health, what causes them stress, their knowledge of local and national support, and of course, the impact of COVID-19 on their wellbeing. They collected information from 144 respondents aged between 11 and 25 years of age. 

The report found that more people from the BAME communities said that COVID-19 has affected their mental health. A quarter of those from BAME communities reported losing a family member. People reported a lack of information and support around mental health during the COVID-19 outbreak from schools. However, 78% of young people believed there had been enough information during the crisis but the way in which it was disseminated was called into question. There was a distinct lack of awareness of local mental health support services, with evidence of significant stigma relating to the term "mental health."

No recommendations were made in this report.

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General details

Report title 
Bridging the gap: Young people's mental health survey
Local Healthwatch 
Healthwatch Westminster
Date of publication 
Thursday, 16 July, 2020
Date evidence capture began 
Monday, 27 April, 2020
Date evidence capture finished 
Tuesday, 16 June, 2020
Type of report 
Key themes 
Communication between staff and patients
Digitalisation of services
Holistic support
Information providing
Integration of services
Staff attitudes
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
Primary research method used 
How was the information collected? 
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Mental health services 
Child and adolescent mental health services (CAMHS)
Community services 
Community based services for people with mental health needs

Details of people who shared their views

Number of people who shared their views 
Age group 
18-24 years
Specific ethnicity if known 
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.