Bolton neighbourhood engagement report - feedback on workforce behaviours

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Summary of report content

This report forms part of a series about 'neighbourhood' level views on health in Bolton. Neighbourhoods are defined areas within Bolton used to try to better understand local healthcare needs, as well as deliver on a more local level. The report was written by Healthwatch Bolton. The report looks at comments specifically related to professionals. Details about the methodology and project background are found in the main report.

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General details

Report title 
Bolton neighbourhood engagement report - feedback on workforce behaviours
Local Healthwatch 
Healthwatch Bolton
Date of publication 
Friday, 2 February, 2018
Date evidence capture began 
Friday, 1 December, 2017
Date evidence capture finished 
Friday, 1 December, 2017
Type of report 
Key themes 
Communication between staff and patients
Quality of staffing
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
What type of organisation requested the work 
Other (please specify)
If this work has been done in partnership, who is the partner? 
Bolton Council Bolton NHS Foundation Trust Greater Manchester Mental Health NHS Foundation Trust Bolton NHS Clinical Commissioning Group Bolton GP Federation Bolton CVS
Primary research method used 
How was the information collected? 

Details of people who shared their views

Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Not known
Does the information include staff's views? 
What was the main sentiment of the people who shared their views? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.