Blackpool Victoria hospital accident and emergency department patient engagement dayDownload (PDF 4.27MB)
Summary of report contentThis report was written by Healthwatch Blackpool, it was published in February 2017. It is based on comments collected through a survey at a local accident and emergency department. A total of 15 people including patients and relatives filled out a survey for this report. The sentiment was mostly positive. There were some comments related to waiting times and wanting to know what was happening during long waits. Recommendations were made as part of this report. A response has been attached from the provider.
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Blackpool Victoria hospital accident and emergency department patient engagement day
Date of publication
Wednesday, 1 February, 2017
Date evidence capture began
Friday, 20 January, 2017
Date evidence capture finished
Friday, 27 January, 2017
Type of report
Service delivery organisation and staffing
Waiting time to be seen once arrived at appointment
Healthwatch reference number
Was the work undertaken at the request of another organisation?
How was the information collected?
Visit to provider
Urgent and emergency care services
Accident & emergency
Types of disabilities
Types of long term conditions
Number of people who shared their views
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Yes action has been taken or promised
Is there evidence of impact in the report?
Is there evidence of impact external to the report?
What type of impact was determined?