Better Care Together (STP) engagement, South Cumbria and Morecambe BayDownload (PDF 778KB)
Summary of report contentIn early 2018 Healthwatch Cumbria and Healthwatch Lancashire were commissioned by representatives from the Better Care Together (BCT) Programme for Morecambe Bay to work as a Local Healthwatch Collaborative (LHC) to explore people’s views on the current challenges facing healthcare services across Morecambe Bay. The LHC was to engage with and gather feedback and ideas on what people think could be done to address the challenges facing Morecambe Bay’s healthcare services. The BCT programme was set up in 2015 with the aim of reviewing health and social care services to help enable people to be as healthy as possible by getting communities more involved in managing their own health and wellbeing. The review is being led by ten health and care organisations across South Cumbria and Morecambe Bay. Healthwatch Cumbria and Healthwatch Lancashire visited nine locations across Morecambe Bay and South Cumbria in the ‘Chatty Van’ mobile vehicle, and ran an online survey, to gather feedback on the challenges facing Morecambe Bay’s healthcare services and get ideas for addressing those challenges. The challenges covered areas where the BCT were struggling to find solutions. These were around Prevention, attracting new staff in to the NHS, out of hospital care/ discharge planning, and waste or duplication within the system. The 'Chatty Van' had people rank a variety of options to tackle the issues, and then had them list the pros and cons of their preferred option. This gave a good understanding of what people wanted to see, and also provided some practical suggestions for ways to think around the issue, or act on it. The report was provided to BCT and will help them plan future services. It is noted that if there are any significant changes to be made then approval would need to be sought from NHS England. There may also be further engagement or consultation depending on what is decided following the feedback gathered from this engagement.
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Better Care Together (STP) engagement, South Cumbria and Morecambe Bay
Date of publication
Sunday, 1 April, 2018
Date evidence capture began
Monday, 26 February, 2018
Date evidence capture finished
Sunday, 18 March, 2018
Type of report
Communication between staff and patients
Continuity of care
Cost of services
Devolution of services
Digitalisation of services
Integration of services
Quality of appointment
Quality of care
Quality of staffing
Quality of treatment
Service delivery organisation and staffing
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
Other (please specify)
If this work has been done in partnership, who is the partner?
Sustainable Transformation Partnership
Primary research method used
How was the information collected?
If an Enter and View methodology was applied, was the visit announced or unannounced?
Types of disabilities
What type of pregnancy or maternity themes are included in the report
Number of people who shared their views
Does the information include public's views?
Types of health and care professionals engaged
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?
What type of impact was determined?