BAME Weight Management report

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Summary of report content

The ideas to take forward were to to refurbish the lounge to make better use of the space and make it more homely for the residents. Continue with plans to update the dining room and the furniture. Investigate dementia training for staff. Display a weekly planner of activities/outings for residents and relatives. Display menu choices for the week on the notice board. Engagement carried out by Healthwatch Middlesbrough during autumn of 2013 indicated that there was a lack of awareness and understanding of what services are available to support people with weight management, particularly within the BAME community. Healthwatch Middlesbrough used a mixed method approach of gathering information to ensure a good overview of the public perception of the BAME Weight Management services. The summary of findings informed intelligence gathered indicates that current methods of promoting services require review. GP’s need to be made aware of services in order to signpost patients. Public Health and South Tees CCG have appointed NWA Social and Market Research Ltd to carry out insight research that includes the BAME population. The insight work will build on the information we received from last year's consultation and further investigate what barriers exist in accessing services, which services work well and why, and how could (if any) new services fill existing gaps. Their report will be produced early September, just in time to inform local commissioning intentions. Due to the timing of this report the findings are not included but we are aware that they reinforce the work that is going on to improve services. Healthwatch Middlesbrough issued 2 recommendation which include: 1.Promotion of the service by South Tees CCG, Public Health and the providers to be more joined up with the introduction of a Joint Communication Strategy. Most people we talked to were unaware of the service. 2. Many of the people we spoke to told Healthwatch Middlesbrough that leaflets were not the best way to communicate information. Rather, they would prefer to receive the information from their community leaders. Healthwatch Middlesbrough has established excellent working relationships with local community leaders and would be prepared to offer assistance to the CCG and Public Health to further develop their links. It would be our recommendation that as part of the Communication Strategy, alternative ways such as talking to community leaders be adopted alongside the more traditional poster and leaflet drops. Our recommendation would be that information is shared by developing “health champions” within communities. These champions would require basic training and on-going support by Public Health.

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General details

Report title 
BAME Weight Management report
Local Healthwatch 
Healthwatch Middlesbrough
Date of publication 
Monday, 1 September, 2014
Date evidence capture began 
Monday, 1 September, 2014
Date evidence capture finished 
Monday, 1 September, 2014
Type of report 
Enter and view
Key themes 
Engagement
Food and nutrition
Health inequalities
Health promotion
Health protection
Information providing
Lifestyle and wellbeing
Other
Healthwatch reference number 
Rep-6139

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
What type of organisation requested the work 
N/A
Primary research method used 
User stories
How was the information collected? 
Research
If an Enter and View methodology was applied, was the visit announced or unannounced? 
N/A

Details of health and care services included in the report

Social care services 
Adult social care

Details of people who shared their views

Number of people who shared their views 
Not known
Age group 
Not known
Gender 
Not known
Ethnicity 
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
No
Does the information include staff's views? 
Yes
Types of health and care professionals engaged 
All care professionals
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Mixed

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
Yes
Is there evidence of impact external to the report? 
No
What type of impact was determined? 
Implied Impact

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.