BAME health and wellbeing in the Covid-19 pandemic

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Summary of report content

Healthwatch Tower Hamlets analysed the results of their general Covid-19 survey to elicit the specific experiences of the BAME community.  Over half of the respondents to their survey (182 people) were from BAME backgrounds. 

Black British people were more likely to look up their symptoms somewhere other than on the NHS 111 website, compared to the White British people in the survey. Bangladeshi people were less likely to work from home, more likely to use NHS 111, less likely to join online mutual support groups, more likely to feel socially isolated and more likely to worry about their job or finances.  Both groups were less likely to work full time, more likely to be in precarious financial situations, less likely to exercise outdoors, more likely to have telephone GP consultations, less likely to have online consultations and more likely to feel worried about their health than White British respondents.

The report doesn’t contain any recommendations.

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General details

Report title 
BAME health and wellbeing in the Covid-19 pandemic
Local Healthwatch 
Healthwatch Tower Hamlets
Date of publication 
Wednesday, 17 June, 2020
Date evidence capture began 
Monday, 30 March, 2020
Date evidence capture finished 
Thursday, 21 May, 2020
Type of report 
Key themes 
Booking appointments
Digitalisation of services
Holistic support
Information providing
Lifestyle and wellbeing
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
Primary research method used 
How was the information collected? 
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Primary care services 
GP practice
NHS 111
Urgent and emergency care services 
NHS 111

Details of people who shared their views

Number of people who shared their views 
Age group 
All people 18 and over
Mixed / multiple ethnic groups
Specific ethnicity if known 
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Not known
Does the information include staff's views? 
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
Not known

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.