Summary of report contentThe Awareness survey 2017 report is a short report that gives the results of a survey carried out by Healthwatch York to assess how aware the people in the area are of the local Healthwatch service and what they do. The survey is carried out as part of the contractual monitoring required by the City of York council, and this survey provides baseline information for the 2017-2020 contract. 208 people completed the questionnaire that consisted of 10 questions. The survey was shared with people via social media, partner organisations and at information stands, with a prize draw to win £20 of shopping vouchers as an incentive. The results included: Over 40% of people had heard of Healthwatch York. 67% were not aware of their 'Rate and review' website but said they would use it. Over three quarters (77%) said they would contact Healthwatch York if they had any future issues with health or social care.
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Date of publication
Tuesday, 13 June, 2017
Type of report
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
Primary research method used
How was the information collected?
If an Enter and View methodology was applied, was the visit announced or unannounced?
Number of people who shared their views
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?