Autistic spectrum condition (ASC) report

Download (PDF 364KB)

Summary of report content

Following feedback from autistic people and their families/carers, Healthwatch Greenwich conducted a study into autistic spectrum condition (ASC) specialist services for children and young people. Following the initial report, Healthwatch Greenwich expanded the scope of this research to include specialist services for autistic adults as well as children. They spoke to 65 people.

Through an online survey, focus groups and one on one interviews, Healthwatch identified six major themes about ASC services.  People experienced long waiting times for assessment and diagnosis.  There were varying experiences of service quality across the borough.  There was a lack of communication and information sharing among different health, social care and educational services and the professionals in these services didn’t accept and understand ASC experiences.  People found it difficult to locate and access support services without an official diagnosis. Young people experienced difficulties in transitioning to adult services.

The report includes 6 recommendations about access to support services, information, awareness training, information sharing and the need for oversight of school special educational needs coordinators (SENCOs).

Would you like to look at:

General details

Report title 
Autistic spectrum condition (ASC) report
Local Healthwatch 
Healthwatch Greenwich
Date of publication 
Friday, 24 January, 2020
Type of report 
Key themes 
Communication between staff and patients
Quality of staffing
Staff attitudes
Staff training
Waiting times and lists for treatment
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
Primary research method used 
Engagement event
Focus group
How was the information collected? 
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Mental health services 
Community mental health team (CMHT)

Details about conditions and diseases

Types of long term conditions 
Learning disability

Details of people who shared their views

Number of people who shared their views 
Age group 
Not known
Not known
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
Not known

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.