Austism Spectrum disorder and dental service provision, Stockton on Tees

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Summary of report content

In December 2016 Healthwatch Stockton-on-Tees designed a survey relating to Autism Spectrum Disorder (ASD) and Dental Service Provision in the local area. The rationale behind this was due to recent engagement activities, where a number of individuals and professionals working within the Voluntary, Community and Social Enterprise Sector (VCSE) have fed back concerns with the accessibility and care provided by the dentists for people diagnosed with Autism Spectrum Disorder (ASD) in Stockton-On-Tees. They worked in partnership with other organisations including Daisy Chain and Stockton United for Change (SUFC) to distribute it and collect responses to find out if this was a wider problem. A total of 30 questionnaires were completed containing a range of both positive and negative responses from individuals, family members and carers of registered patients at dental practices in Stockton-on-Tees. The majority of feedback received found that individuals with Autism, their family members and carers are happy with the service they receive from their dental practice in Stockton-on-Tees. It was found that access to and availability of appointments was usually good and that generally all patient needs were met. Some suggestions made for improvement included: reducing the length of waiting times, offer of a quiet room and distractions whist waiting to be seen, keep patients and family members informed of any changes, make sure all practices are wheelchair accessible and to ensure the patients have a regular dentist for each appointment.

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General details

Report title 
Austism Spectrum disorder and dental service provision, Stockton on Tees
Local Healthwatch 
Healthwatch Stockton-on-tees
Date of publication 
Saturday, 3 December, 2016
Date evidence capture began 
Saturday, 3 December, 2016
Date evidence capture finished 
Saturday, 3 December, 2016
Type of report 
Report
Patient experience
Key themes 
Access
Administration
Booking appointments
Health inequalities
Waiting time to be seen once arrived at appointment
Healthwatch reference number 
Rep-6377

Methodology and approach

If this work has been done in partnership, who is the partner? 
Stockton United for change Daisy Chain
Primary research method used 
Survey
How was the information collected? 
Research
If an Enter and View methodology was applied, was the visit announced or unannounced? 
N/A

Details of health and care services included in the report

Primary care services 
Dentist (non-hospital)
Secondary care services 
Dentistry

Details about conditions and diseases

Types of long term conditions 
Other
What type of pregnancy or maternity themes are included in the report 
N/A

Details of people who shared their views

Number of people who shared their views 
30
Age group 
Not known
Gender 
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
Yes
Does the information include staff's views? 
No
Does the information include other people's views? 
Yes
What was the main sentiment of the people who shared their views? 
Mixed

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
No
Is there evidence of impact in the report? 
No
Is there evidence of impact external to the report? 
Not known

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.