Are you living with a disability or a long term condition during the Coronavirus Outbreak?

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Summary of report content

Healthwatch Wigan and Leigh conducted research into the experiences of those living with a disability or long term condition during the outbreak of COVID-19. They shared an online survey through their mailing lists, social media and networks within the Wigan Borough with the aim of collecting experiences of local people to support the planning and delivery of local health and social care services.

The survey received 38 responses, 30 of who considered themselves to be at high risk from COVID-19. Despite this, the survey found that 27 respondents had not received a text or letter telling them to shield. The survey found that most respondents (90%) had been able to find the information and advice they required in the forms or languages that suited their needs.

The survey also asked about the impact the coronavirus outbreak has had on mental health and wellbeing, with many responding that the pandemic had impacted upon their mental health. The majority of those who had suffered from mental health issues as a consequence of the pandemic most routinely found support from their family and friends rather than mental health care providers.

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General details

Report title 
Are you living with a disability or a long term condition during the Coronavirus Outbreak?
Local Healthwatch 
Healthwatch Wigan
Date of publication 
Thursday, 7 May, 2020
Date evidence capture began 
Thursday, 7 May, 2020
Date evidence capture finished 
Thursday, 7 May, 2020
Type of report 
Public opinion
Key themes 
Health protection
Lifestyle and wellbeing
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
What type of organisation requested the work 
Primary research method used 
How was the information collected? 
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Community services 

Details of people who shared their views

Age group 
All people 18 and over
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.