Are members of the public aware of the most appropriate service for their health needs?

Download (PDF 647KB)

Summary of report content

Would you like to look at:

General details

Report title 
Are members of the public aware of the most appropriate service for their health needs?
Local Healthwatch 
Healthwatch Portsmouth
Date of publication 
Thursday, 1 June, 2017
Type of report 
Other
Public opinion
Key themes 
Information providing
Healthwatch reference number 
HWREP-000857a

Methodology and approach

Was the work undertaken at the request of another organisation? 
Not known
Primary research method used 
Survey
How was the information collected? 
Research
If an Enter and View methodology was applied, was the visit announced or unannounced? 
N/A

Details of health and care services included in the report

Primary care services 
GP practice
Secondary care services 
Accident & emergency

Details of people who shared their views

Number of people who shared their views 
372
Age group 
All
Does the information include public's views? 
Yes
What was the main sentiment of the people who shared their views? 
Mixed

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
Yes action has been taken or promised
Is there evidence of impact in the report? 
Not known

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.