Annual report 2021/22

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Summary of report content

Healthwatch Bracknell Forest sets out its achievements for 2021/22 in its annual report.

During this year:

  • 672 people shared their experience of health and social care services with them
  • They published 2 reports
  • They’ve worked on projects about the content of GP practice websites, access to GPs and waiting for hospital treatment.

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General details

Report title 
Annual report 2021/22
Local Healthwatch 
Healthwatch Bracknell Forest
Date of publication 
Thursday, 28 July, 2022
Date evidence capture began 
Thursday, 1 April, 2021
Date evidence capture finished 
Thursday, 31 March, 2022
Key themes 
Access
Booking appointments
Information providing
Waiting time to be seen once arrived at appointment

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
If an Enter and View methodology was applied, was the visit announced or unannounced? 
N/A

Details of health and care services included in the report

Primary care services 
GP practice
Secondary care services 
Inpatient care

Details of people who shared their views

Number of people who shared their views 
Not applicable
Does the information include public's views? 
Not applicable
Does the information include carer's, friend's or relative's views? 
Not applicable
Does the information include staff's views? 
Not applicable
What was the main sentiment of the people who shared their views? 
Neutral

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Not applicable
Does the information contain a response from a provider? 
Not applicable
Is there evidence of impact in the report? 
Yes
Is there evidence of impact external to the report? 
Not known
What type of impact was determined? 
Implied Impact

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.