Annual Report 2020 21

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Summary of report content

Healthwatch Derbyshire have reported on their achievements in their 2020-21 annual report. Over the course of the year they heard from 573 people about their experiences of health and social care. They provided advice and information to 700,289 people.

Healthwatch Derbyshire published 4 reports about the improvements people would like to see to health and social care services. From this, 30 recommendations have been made. 

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General details

Report title 
Annual Report 2020 21
Local Healthwatch 
Healthwatch Derbyshire
Date of publication 
Thursday, 22 July, 2021
Date evidence capture began 
Wednesday, 1 April, 2020
Date evidence capture finished 
Wednesday, 31 March, 2021
Key themes 
Access
Digitalisation of services
Engagement
Information providing
Quality of care

Details of health and care services included in the report

Primary care services 
Dentist (non-hospital)
Diagnostic and/or screening service - single handed sessional providers
GP practice
Secondary care services 
Maternity
Mental health services 
Psychiatry / mental health (other services)

Details of people who shared their views

What was the main sentiment of the people who shared their views? 
Mixed

Outcomes and impact

Is there evidence of impact in the report? 
Yes

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.