Summary of report contentHealthwatch Bedford Borough have reported on their achievements in their 2020-21 annual report. Over the course of the year they heard from 124 people about their experiences of health and social care through their signposting services.
Healthwatch Bedford Borough published a report entitled 'Behind Closed Doors' about access to Health and Social Care services during the pandemic. From this, 9 recommendations for improvement were made and acted upon.
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Annual Report 2020-21
Healthwatch Bedford Borough
Date of publication
Friday, 9 July, 2021
Date evidence capture began
Wednesday, 1 April, 2020
Date evidence capture finished
Wednesday, 31 March, 2021
Quality of care
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
Primary care services
Secondary care services
Mental health services
Child and adolescent mental health services (CAMHS)
Community mental health team (CMHT)
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?