Summary of report contentHealthwatch Havering have reported on their achievements in their 2020-21 annual report. Over the course of the year they heard from 225 people about their experiences of health and social care. They also provided advice and information to 75 people.
Healthwatch Havering published 5 reports about the improvements people would like to see to health and social care services:
• Patient attendance audit at Queen’s and King George Emergency Departments
• Patients’ use of Interpreter Services at GP practices in Havering
• Covid-19 and Care Homes –the experiences of relatives and friends
• Dental Services in Havering
• Review of Havering GP practices’ websites
Would you like to look at:
Annual Report 2020-21
Date of publication
Friday, 9 July, 2021
Date evidence capture began
Wednesday, 1 April, 2020
Date evidence capture finished
Wednesday, 31 March, 2021
Quality of care
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
Primary care services
Secondary care services
Mental health services
Child and adolescent mental health services (CAMHS)
Community mental health team (CMHT)
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?