Summary of report contentHealthwatch North Tyneside have reported on their achievements in their 2020-21 annual report. Over the course of the year they heard from 1661 people about their experiences of health and social care. They also provided information to 24,718 people through leaflets and publications.
Healthwatch North Tyneside have helped to work with partners to improve:
•Access to digital services.
•Information about changes to services during lockdowns.
•How the vaccine programmeis delivered locally.
•How services are delivered as lockdown restrictions ease.
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Annual Report 2020-21
Healthwatch North Tyneside
Date of publication
Friday, 9 July, 2021
Date evidence capture began
Wednesday, 31 March, 2021
Date evidence capture finished
Wednesday, 1 April, 2020
Quality of care
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
If an Enter and View methodology was applied, was the visit announced or unannounced?
Primary care services
Secondary care services
Mental health services
Child and adolescent mental health services (CAMHS)
Community mental health team (CMHT)
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?