Summary of report content
Healthwatch Hackney report on their achievements in 2020/21
- They identified 7,889 issues from 2,380people and shared this feedback with local providers and commissioners
- 41 volunteers helped them to carry out our work by providing an estimated 2,192 hours of unpaid support
- They produced special reports on residents' experiences of the COVID-19 pandemic, GP reception services, caring for others, living in temporary accommodation, and dental services.
- Their Tweets were seen 154,000 times on Twitter, an increase of 23%. They have 1,754 followers on Twitter and 298 people follow them on Facebook.
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Annual report 2020-21
Date of publication
Friday, 2 July, 2021
Date evidence capture began
Wednesday, 1 April, 2020
Date evidence capture finished
Wednesday, 31 March, 2021
Lifestyle and wellbeing
Was the work undertaken at the request of another organisation?
Primary research method used
If an Enter and View methodology was applied, was the visit announced or unannounced?
Primary care services
Number of people who shared their views
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?
What type of impact was determined?