Summary of report contentHealthwatch County Durham have reported on their achievements in their 2020-21 annual report. Over the course of the year they heard from 779 people about their experiences of health and social care. They also provided advice and information to 246 people.
Healthwatch County Durham published 4 reports about the improvements people would like to see to health and social care services. From this, 17 recommendations for improvement were made.
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Annual Report 2020-21
Healthwatch County Durham
Date of publication
Wednesday, 7 July, 2021
Date evidence capture began
Wednesday, 31 March, 2021
Date evidence capture finished
Wednesday, 1 April, 2020
Quality of care
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
Primary care services
Secondary care services
Mental health services
Child and adolescent mental health services (CAMHS)
Community mental health team (CMHT)
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?