Annual Report 2020-21

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Summary of report content

Healthwatch Salford have reported on their achievements in their 2020-21 annual report. Over the course of the year they heard from 1525 people about their experiences of health and social care. They also provided advice and information to 1820 people.

Healthwatch Salford published 7 reports about the improvements people would like to see to health and social care services. As well as 15 support articles being uploaded to their website providing information and advice about health and social care in Salford.

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General details

Report title 
Annual Report 2020-21
Local Healthwatch 
Healthwatch Salford
Date of publication 
Monday, 5 July, 2021
Date evidence capture began 
Wednesday, 31 March, 2021
Date evidence capture finished 
Wednesday, 1 April, 2020
Key themes 
Access
Quality of care

Details of health and care services included in the report

Primary care services 
GP practice
Secondary care services 
General surgery
Mental health services 
Child and adolescent mental health services (CAMHS)
Community mental health team (CMHT)
Social care services 
Adult social care
Community services 
Other

Details of people who shared their views

Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
Not applicable
Does the information include staff's views? 
Not applicable
What was the main sentiment of the people who shared their views? 
Mixed

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Not applicable
Does the information contain a response from a provider? 
Not applicable
Is there evidence of impact in the report? 
Not applicable
Is there evidence of impact external to the report? 
Not applicable

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.