Annual Report 2020-21

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Summary of report content

Healthwatch North Lincolnshire have reported on their achievements in their 2020-21 annual report. Over the course of the year they heard from 1,336 people about their experiences of health and social care. They also provided advice and information to 18,925 people.

Healthwatch North Lincolnshire published 22 reports about the improvements people would like to see to health and social care services. From this, 22% of recommendations for improvement were made.

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General details

Report title 
Annual Report 2020-21
Local Healthwatch 
Healthwatch North Lincolnshire
Date of publication 
Monday, 5 July, 2021
Key themes 
Access
Building and facilities
Continuity of care
Health inequalities

Details of health and care services included in the report

Primary care services 
Dentist (non-hospital)
GP practice
Secondary care services 
Dentistry
Mental health services 
Older peoples mental health community service
Community services 
Other
Other services 
Equipment service

Details about conditions and diseases

Types of disabilities 
Mobility

Details of people who shared their views

Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
Not applicable
Does the information include staff's views? 
No

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Not applicable
Does the information contain a response from a provider? 
Not applicable
Is there evidence of impact in the report? 
Not applicable
Is there evidence of impact external to the report? 
Not applicable

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.