Summary of report content
Healthwatch Milton Keynes Annual Report 2019/2020 is a summary of the activity undertaken for the year, it includes a break down of our finances and an overview of our plans for the coming year.
The highlights include our report on the experience of Young People relating to health and Social Care, and how the system could better respond to their needs - including how to promote services and information to them.
87% of the recommendations made to a variety of services and providers have been actioned and there was a marked increase in people contacting Healthwatch Milton Keynes for signposting and advice.
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Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.