Summary of report content
This is Healthwatch Oxfordshire’s annual report for 2019-20. During this year, they focused on people’s experiences of mental health services, worked with patient groups to identify improvements to services, ensured people can have a say on Government plans to reform social care, ensured they give a voice to the voluntary sector, continued to reach out to those communities that are seldom heard and raised public awareness of what they do and their impact.
They employed 6 members of staff and had the support from 9 volunteers; provided support to 4,435 people who shared their experiences of health and social care; reached out to people via community or voluntary groups and sent fortnightly news briefings 1,099 supporters, partners and stakeholders; and published 34 reports, based on their research and engagement.
The report highlights how they’ve made an impact on different communities including boaters along the Oxford canal; on oral health checks for care home residents along with improved access to dentists; on improving building and facilities in Vaughn Thomas Ward, Warneford Hospital in Headington; on improving visibility of people’s feedback and the resulting changes at the Witney Adult Mental Health Service; and on provision of better night-time care at care homes.
The report contains a message from Healthwatch Oxfordshire Executive Director which highlights how they would continue to support the people following the Coronavirus pandemic.
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Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.