Annual Report 2019-2020

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General details

Report title 
Annual Report 2019-2020
Local Healthwatch 
Healthwatch Leeds
Date of publication 
Friday, 10 July, 2020
Date evidence capture began 
Monday, 1 April, 2019
Date evidence capture finished 
Tuesday, 31 March, 2020
Type of report 
Annual report
Key themes 
Access
Communication between staff and patients
Information providing
Integration of services
Lifestyle and wellbeing
Quality of care
Support
Healthwatch reference number 
Rep-7648

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
How was the information collected? 
Research

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
No
Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
Yes
Is there evidence of impact external to the report? 
No
What type of impact was determined? 
Tangible impact (not cost related)

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.