Annual Report 2019

Download (PDF 4.92MB)

Summary of report content

Healthwatch Luton produced an annual report to sumamrise their activities during the financial year 2019-2020. 

They published 15 reports and 1,184 people shared their stories with them. They have summarised their findings relating to mental health and learning disabilities as well as outlined their work for the Long Term Plan project. Healthwatch Luton have outlined their plans for the following year (2020). 

Would you like to look at:

General details

Report title 
Annual Report 2019
Local Healthwatch 
Healthwatch Luton
Date of publication 
Tuesday, 14 July, 2020
Date evidence capture began 
Monday, 1 April, 2019
Date evidence capture finished 
Tuesday, 31 March, 2020
Type of report 
Annual report
Key themes 
Access
Communication between staff and patients
Health promotion
Lifestyle and wellbeing
Support
Healthwatch reference number 
Rep-7662

Methodology and approach

Was the work undertaken at the request of another organisation? 
No

Details of people who shared their views

Age group 
All
Gender 
All
Ethnicity 
All
Specific ethnicity if known 
All
Sexual orientation 
Not known
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
No
Does the information include staff's views? 
No
What was the main sentiment of the people who shared their views? 
Mixed

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
No
Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
Yes
Is there evidence of impact external to the report? 
No
What type of impact was determined? 
Network related impact

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.