Summary of report content
The 2018/19 Annual Report for Healthwatch Oxfordshire highlights their achievements during the year. 4,279 people shared their health and social care story with Healthwatch Oxfordshire; they had 12 volunteers including Board members helping to carry out our work; 25,198 people accessed Healthwatch advice and information online or contacted them with questions about local support; they visited 124 services and community events to understand people’s experiences of care; 13 improvements to health and care services were made as a result or in part because of their contribution; and 114,900 people engaged with them through social media.
They explored the experiences of care home residents and access to dental care; barriers that men from black and ethnic minority backgrounds face in looking after their health and accessing NHS Health Checks; experiences of daytime support services for adults in Oxfordshire; and a case study about provision of to provide community musculoskeletal services by Healthshare Ltd.
The report also highlights their findings about what services do people want to know about; how best they can provide people with advice and information; enter and view visits they carried out; how did their volunteers help with their work; how they used their allocated budget; and their plans for the next year.
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Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.