Annual report 2018-19

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Summary of report content

Healthwatch Rutland reported on their activities during 2018-19. These included: championing people’s rights to be consulted about the relocation of intensive care beds in local hospitals; starting up Young Healthwatch Rutland; receiving feedback on eligibility for non-emergency patient transport and closing gaps between GP and urgent care services; gathering the views and experiences of the local Armed Forces community.

Healthwatch Rutland also reported on: how they have provided people with advice and information; the work of their team of volunteers; celebrating success; finances; and plans for the next year. The report also features messages from Healthwatch Rutland’s Chair, CEO, Manager and the Healthwatch England Chair.

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Report 
PDF icon 20190704_Rutland_Annual Report 18-19.pdf

General details

Report title 
Annual report 2018-19
Local Healthwatch 
Healthwatch Rutland
Date of publication 
Thursday, 4 July, 2019
Date evidence capture began 
Sunday, 1 April, 2018
Date evidence capture finished 
Sunday, 31 March, 2019
Type of report 
Annual report
Key themes 
Engagement
Health inequalities
Information providing
Public involvement
Healthwatch reference number 
Rep-4654

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
What type of organisation requested the work 
N/A
Primary research method used 
Engagement event
Survey
User stories
How was the information collected? 
Engagement Event
If an Enter and View methodology was applied, was the visit announced or unannounced? 
N/A

Details of health and care services included in the report

Primary care services 
GP practice
Secondary care services 
Inpatient care
Urgent and emergency care services 
Urgent care services
Other services 
Patient transport

Details of people who shared their views

Age group 
All
Gender 
All
Ethnicity 
All
Specific ethnicity if known 
All
Sexual orientation 
Not known
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
Yes
Does the information include staff's views? 
Not known
Types of health and care professionals engaged 
N/A
Does the information include other people's views? 
Not known
What was the main sentiment of the people who shared their views? 
Not known

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
No
Does the information contain a response from a provider? 
Not applicable
Is there evidence of impact in the report? 
Yes
Is there evidence of impact external to the report? 
No
What type of impact was determined? 
Implied Impact

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.