Annual report 2017/18

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Summary of report content

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General details

Report title 
Annual report 2017/18
Local Healthwatch 
Healthwatch Stockton-on-tees
Date of publication 
Friday, 29 June, 2018
Date evidence capture began 
Saturday, 1 April, 2017
Date evidence capture finished 
Saturday, 31 March, 2018
Type of report 
Annual report
Key themes 
Access
Information providing
Integration of services
Patient records
Other information of note about this report 
Carers
BME
Healthwatch reference number 
HW-000504

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
Primary research method used 
Engagement event
Focus group
Observation
User stories

Details of health and care services included in the report

Primary care services 
Dentist (non-hospital)
GP practice
Secondary care services 
Dementia
Orthopaedics
Podiatry
Social care services 
Drug & alcohol services
Urgent and emergency care services 
Urgent care services

Details about conditions and diseases

Conditions or diseases 
Neurological conditions

Details of people who shared their views

Number of people who shared their views 
2156

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
Yes
What type of impact was determined? 
Tangible impact (not cost related)

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.