Summary of report contentHealthwatch Cumbria Annual Report details the impact and activities carried out in 2016/2017 to place patients and the public at the heart of health and social care service improvement.
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Annual Report 2016-17
Date of publication
Thursday, 20 July, 2017
Date evidence capture began
Friday, 1 April, 2016
Date evidence capture finished
Friday, 31 March, 2017
Type of report
Car parking access
Car parking charges
Communication between staff and patients
Cost of services
Integration of services
Quality of care
Service delivery organisation and staffing
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
Other (please specify)
Primary research method used
If an Enter and View methodology was applied, was the visit announced or unannounced?
Primary care services
Out of hours
Secondary care services
Mental health services
Community mental health team (CMHT)
Psychiatry / mental health (other services)
Community health care services - independent midwives
Urgent and emergency care services
Accident & emergency
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
All care professionals
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Is there evidence of impact in the report?
What type of impact was determined?
Tangible Impact (cost related)
Tangible impact (not cost related)