Summary of report content
The purpose of this report is to provide a summary of the annual intelligence collected from families, patients and service users collected by Healthwatch Torbay. In March 2017 until March 2018 Healthwatch Torbay received 658 reviews, 220 concerns/issues and 66 serious complaints.Would you like to look at:
Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.