Analysis of Youth engagement report

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Summary of report content

Healthwatch Stockton-on-Tees created this 'Analysis of Youth engagement report' after having engaged with several youth groups to gain feedback on their experiences, of local health and social care services in the area during the period of September to December 2016. Healthwatch Stockton-on-Tees held drop-in sessions, stalls and attended events on 10 different occasions across 9 different locations. They spoke to 234 young people face to face, received 129 completed surveys and 133 young people took part in an interactive activity and discussions about health and social care. Some conclusions drawn from the engagement feedback includes: - 75% of young people surveyed said they would use pharmacy services if they needed support or advice, if they could not get an appointment with a particular service. A recent Healthwatch consultation with adult patients, showed that they were more reluctant to use pharmacy services if they could not access a GP. - The results of the survey show that although young people have a good understanding of their need to remain healthy, it is discouraging that they don’t know how to access their local services. For example’ the majority of 16 -18 year olds surveyed highlighted that they had a good understanding of emotional wellbeing and sexual health. However, they were unaware of where to access the condom card outlet and mental health services. - Healthwatch gathered feedback on ‘how important having knowledge of a range of issues’, was to young people. The results showed that the following topics were rated as ‘Very important’:  emotions, stress and feelings  Physical health  Sexual health  Diet, weight and healthy eating

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General details

Report title 
Analysis of Youth engagement report
Local Healthwatch 
Healthwatch Stockton-on-tees
Date of publication 
Thursday, 16 March, 2017
Date evidence capture began 
Thursday, 1 September, 2016
Date evidence capture finished 
Saturday, 31 December, 2016
Type of report 
Key themes 
Booking appointments
Communication between staff and patients
Digitalisation of services
Information providing
Lifestyle and wellbeing
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
What type of organisation requested the work 
Primary research method used 
How was the information collected? 
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Primary care services 
Community pharmacy
Dentist (non-hospital)
GP practice
Community services 
Community health care services - independent midwives

Details of people who shared their views

Number of people who shared their views 
Not known
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
Not known

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.