Summary of report contentHealthwatch Stockton on Tees decided to investigate public awareness and experiences of the Teeswide continence services. The objective was to research and gain an understanding of the views and experiences of Teesside residents regarding the continence services particularly in the views and experiences of the residents of the Borough of Stockton, in order to inform commissioners of the findings and highlight recommendations for change to improve the service both now and in the future. Healthwatch staff and the Stockton Dementia Advocacy Service Lead designed a questionnaire to gather the awareness, views and opinions of members of the public, carers and service-users of the continence services. The questionnaires were circulated via email, social media and face to face at the Healthwatch Annual event and the Stockton Dementia Advocacy Service celebration event, as well as being circulated more widely with the support from the LiveWell Dementia Hub and the Halcyon Centre, Thornaby, and other organisations across Teesside, such as Age UK and The Bridge at Hartlepool. 29 responses were received. Just over half of those who completed the questionnaire were aware of continence services prior to contacting them. The majority of those who were aware of services found out about the provision from a health professional. Healthwatch Stockton on Tees came up with five recommendations. There was no response from the service included.
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Analysis of Continence Service in Tees side
Date of publication
Thursday, 21 September, 2017
Type of report
Cleanliness hygiene and infection control
Lifestyle and wellbeing
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
If this work has been done in partnership, who is the partner?
Live Well Dementia Hub, Stockton Dementia Advocacy Service, Halcyon Centre, Thornaby, Age UK and The Bridge at Hartlepool.
Primary research method used
How was the information collected?
If an Enter and View methodology was applied, was the visit announced or unannounced?
Types of long term conditions
Alzheimer’s disease or dementia
Number of people who shared their views
All people 18 and over
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?