Summary of report content
Healthwatch Stockton on Tees decided to investigate public awareness and experiences of the Teeswide continence services. The objective was to research and gain an understanding of the views and experiences of Teesside residents regarding the continence services particularly in the views and experiences of the residents of the Borough of Stockton, in order to inform commissioners of the findings and highlight recommendations for change to improve the service both now and in the future. Healthwatch staff and the Stockton Dementia Advocacy Service Lead designed a questionnaire to gather the awareness, views and opinions of members of the public, carers and service-users of the continence services. The questionnaires were circulated via email, social media and face to face at the Healthwatch Annual event and the Stockton Dementia Advocacy Service celebration event, as well as being circulated more widely with the support from the LiveWell Dementia Hub and the Halcyon Centre, Thornaby, and other organisations across Teesside, such as Age UK and The Bridge at Hartlepool. 29 responses were received. Just over half of those who completed the questionnaire were aware of continence services prior to contacting them. The majority of those who were aware of services found out about the provision from a health professional. Healthwatch Stockton on Tees came up with five recommendations. There was no response from the service included.Would you like to look at:
Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.