Alcohol Services report: Stockton on Tees

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Summary of report content

Healthwatch Stockton on Tees decided to investigate public awareness and experiences of local alcohol services, alcohol related services (such as advice/counselling), alcohol-related hospital admissions and A&E attendances in the area. The objectives of the report were to research and gain an understanding of the views of a cross section of Stockton on-Tees residents regarding local alcohol services and the equivalent service provision and to work collaboratively with the JSNA, to capture intelligence to support and ensure commissioning strategies are cohesive. This will enable better provision of services, for those in areas of greatest need. Healthwatch staff designed a questionnaire to gather the awareness, views and opinions of members of the public, carers and service-users of alcohol services. The questionnaires were circulated via email, social media, face-to-face at the Healthwatch Stockton-on-Tees annual event and to local service-user groups. In addition to the questionnaire, Healthwatch had also received intelligence about alcohol-related service provision within Stockton via its Information and Signposting Service and during general public engagement. 75 surveys were completed in total. The report contains recommendations but no response from the provider.

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General details

Report title 
Alcohol Services report: Stockton on Tees
Local Healthwatch 
Healthwatch Stockton-on-tees
Date of publication 
Wednesday, 13 September, 2017
Type of report 
Report
Key themes 
Health promotion
Information providing
Lifestyle and wellbeing
Public involvement
Healthwatch reference number 
Rep-1621

Methodology and approach

Was the work undertaken at the request of another organisation? 
Not known
What type of organisation requested the work 
N/A
If this work has been done in partnership, who is the partner? 
The JSNA creators.
Primary research method used 
Survey
How was the information collected? 
Survey

Details of health and care services included in the report

Primary care services 
GP practice
Urgent care services
Social care services 
Drug & alcohol services

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
No
Is there evidence of impact external to the report? 
Not known

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.