Summary of report content
This report details the feedback which patients, family and visitors have shared with Healthwatch Sefton about Aintree University Hospital NHS Foundation Trust. All of the feedback shared with them has been added to the Healthwatch Sefton Feedback Centre. This web based tool helps members of the public to rate the services they use and provides Healthwatch Sefton with real time feedback which supports them in identifying trends and issues which they can act on. This report provides a snapshot of the information provided between April – September 2017. During this period Healthwatch Sefton received 99 completed reviews relating to the Trust. The Trust has scored an average four out of five stars. This report provides a snapshot of the information provided between April – September 2017. During this period Healthwatch Sefton received 99 completed reviews relating to the Trust.Would you like to look at:
Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.