Ageing better in South Gloucestershire

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Summary of report content

Healthwatch South Gloucestershire carried out public engagement to explore older people's experiences of ageing in South Gloucestershire, with a particular focus on staying active and preventing falls. This work was undertaken as part of Healthwatch South Gloucestershire's work plan priority around engaging with older people to understand their experiences of ageing and keeping themselves healthy and well.

Key findings included: being connected was vital - "a lifetime", but finding out about what was going on in the local area was sometimes difficult for people; people generally preferred face to face contact with health and social care professionals; using GP services was important, but for some people, long waiting times made getting the support they needed difficult and on the whole people were not aware of South Gloucestershire's specialist falls service; people were open to making adaptations to their homes and were aware of the interventions that could be put in place to reduce the risk of slips, trips and falls; and people reported buying or installing mobility equipment or safety features themselves - there was a lack of knowledge of services available in the community to support home adaptations and the use of appropriate mobility aids.

Healthwatch South Gloucestershire highlighted several key themes that emerged from participants' feedback that would benefit from being considered further, in greater detail.

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General details

Report title 
Ageing better in South Gloucestershire
Local Healthwatch 
Healthwatch South Gloucestershire
Date of publication 
Saturday, 1 June, 2019
Type of report 
Key themes 
Cost of services
Health and safety
Health promotion
Information providing
Lifestyle and wellbeing
Service delivery organisation and staffing
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
What type of organisation requested the work 
Primary research method used 
Engagement event
How was the information collected? 
Engagement Event
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Primary care services 
GP practice
Community services 
Other services 
Equipment service

Details about conditions and diseases

Conditions or diseases 
Musculosceletal conditions
Types of disabilities 

Details of people who shared their views

Number of people who shared their views 
Age group 
All people over the age of 65
Specific ethnicity if known 
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.