Adult carers: exploring their views and experiences of health and social care

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Summary of report content

This report was written by Healthwatch Blackburn and Darwen following a research project on adult carers. Questionnaires and face to face questionnaires were used. The report was published November, 2016. It is based on survey responses. A total of 83 people’s comments were captured. Overall people were negative about the challenges they faced as carers. There was often too little good quality support or advice available, despite the existence of a few notable groups. A set of recommendations has been made. No response from providers is attached.

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General details

Report title 
Adult carers: exploring their views and experiences of health and social care
Local Healthwatch 
Healthwatch Blackburn with Darwen
Date of publication 
Tuesday, 1 November, 2016
Type of report 
Key themes 
Communication between staff and patients
Other information of note about this report 
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
Primary research method used 
Structured interview
How was the information collected? 

Details of health and care services included in the report

Social care services 
Adult social care

Details of people who shared their views

Number of people who shared their views 
Age group 
All people 18 and over
Mixed / multiple ethnic groups
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.