Accessing Health and Social Care - The Public Opinion

Download (PDF 4.6MB)

Summary of report content

Would you like to look at:

General details

Report title 
Accessing Health and Social Care - The Public Opinion
Local Healthwatch 
Healthwatch Central Bedfordshire
Date of publication 
Thursday, 12 March, 2015
Date evidence capture began 
Sunday, 2 March, 2014
Date evidence capture finished 
Thursday, 2 October, 2014
Type of report 
Report
Key themes 
Access
Administration
Booking appointments
Continuity of care
Health and safety
Staff levels
Staff training
Support
Healthwatch reference number 
Rep-5430

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
Primary research method used 
Survey
How was the information collected? 
Meeting

Details of health and care services included in the report

Primary care services 
GP practice
Out of hours
Secondary care services 
Acute services with overnight beds
Social care services 
Adult social care
Home care / domiciliary care
Residential care home

Details of people who shared their views

Number of people who shared their views 
334
Age group 
All
Gender 
All
Ethnicity 
All
Sexual orientation 
Not known
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
Not known
Does the information include staff's views? 
No

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
No
Is there evidence of impact external to the report? 
No

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.