Access to NHS Dentistry - listening to Sefton residents

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Summary of report content

Healthwatch Sefton ran a short poll to find out about people’s experiences of accessing NHS dental care.

The report looks at their experiences including access to emergency treatment, finding an NHS dentist appointment, and the impact of lack of access to dental care on people’s health and wellbeing.

The report also showcases what Healthwatch Sefton have achieved locally to improve access to NHS dentistry.

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General details

Report title 
Access to NHS Dentistry - listening to Sefton residents
Local Healthwatch 
Healthwatch Sefton
Date of publication 
Tuesday, 8 February, 2022
Date evidence capture began 
Thursday, 17 February, 2022
Date evidence capture finished 
Thursday, 17 February, 2022
Key themes 
Health and safety
Lifestyle and wellbeing
Staff attitudes
Waiting times and lists for treatment

Methodology and approach

Was the work undertaken at the request of another organisation? 
What type of organisation requested the work 
If this work has been done in partnership, who is the partner? 
Primary research method used 
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Primary care services 
Dentist (non-hospital)

Details of people who shared their views

Number of people who shared their views 
Age group 
Not known
Not known
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Types of health and care professionals engaged 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
What type of impact was determined? 
Tangible impact (not cost related)

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.